I know this is coming in a little late seeing as its being reported that the diner is closed, but..
I went with some co-workers about 2 months ago. It was packed, but I don't think that it was from people coming back for the food - I think its from the same people that had been there for at least an hour and still waiting on their food.
We took a chance (3 of us) and ate there. Our waiter was a sheepish younger fella that seemed unsure how to take a drink order. We finally got drinks after flagging him down and telling him to go get us some drinks.
We knew to order when he came back with the drinks, so we did. 2 burger plates & a club sandwich. I had the club. about 20 minutes later I got my plate. I waited a full 10 minutes before eating, and then only after having to flag down the waiter to ask him where the burgers were. This was our conversation:
Me: Hey, what's the status on those 2 burger plates?
Him: Oh.. umm, they're good.
Me: What? What do you mean good? Did you eat them?
Him: (smiling unsurely) Ummm.. no.
Me: Well, how long - we've been waiting 30 minutes now. And why did you bring my meal 10 minutes ago if the other two weren't ready.
Him: (sheepishly now) Ummm, I don't know. You'd have to ask the chef. (he then points towards the order-up counter)
Me: Ummm. No (mimicking Bill Lumberg - to all you that know ) YOU go ask the chef how much longer for those burgers.
Him: ok.
5 minutes later he came out with the burgers. I watched him the whole time and he never spoke with the chef for more than a second through the order-up counter, so I was fairly confident he didn't yell & delicate flower about us and ask the chef to give us any "special sauce".
We were more in shock that he answered my question of the status of the burgers with" Ummm.. they're good." I mean - WTF??
Overall - the food was average of maybe a Denny's or IHOP. The service? Sheesh.. No wonder they closed.