Absolutely AWFUL in 77008. Missing mail, many missing packages, almost missed 2 weddings b/c they lost 3 invitations, other people's mail in our mailbox, late delivery, no delivery (with the amount of junk mail we get, not getting anything for a day is VERY strange), etc. Filed a complaint a few months back... service got better for a time, then got bad again. I don't trust them at all. Up until about a year and a half ago it was excellent - our mailman was prompt, friendly, and never misdelivered a single letter. Then he got transferred, and its stunk ever since. I've counted 3, 4, maybe 5 different delivery folks since then. High turnover + poor service = bad news.