I am a realtor, and I also own a Gehan home. I have the Notre Dame floor plan. My home came with Corian counters, rounded sheet rock corners, beautiful cast stone fireplace, nice ceramic tile in all baths, and foyer, hallway all the way to the kitchen,etc. We did decide to throw some upgrades like hardwood flooring, changed out light fixtures, granite counters, etc. My neighbor across the street was a sales counselor for Gehan in my neighborhood, and watched most of the homes going up. I can honestly say, the customer service was excellent, and I have not heard of any problems from any of my neighbors. I think a lot of any new construction depends on the construction site manager and crews they having working on the homes. Being a realtor, I can tell you first hand, that the same builder but different neighbrohoods, can be a totally different experience. If I were you, I would try to talk to neighbors that just happen to be outside and get an opinion first hand before deciding on a builder and/or neighborhood. Hope this helps!