I barely know where to begin describing my recent purchase experience with Lovett Homes.. I will attempt to make a summary what you as a prespective purchaser will encounter. 1.Design Center Person who has no training, everything we picked out was never installed as per agreement. 2. Sales Person trained to say "NO" & "NO WAY" And then is usually misinformed and has no connection to the building site Manager. 3. No Supervision of any kind while trade crews are working.. 4. Building Site Manager has as many as 15 new builds to supervise at one time and spends most of his time going back to the warehouse to return the wrong items delivered by the Design Center or others. 5. Painters are sloppy mess makers, with no brushes less than 4" in size... so much for detail work.. 6. Repairs are seldom done as per your request even before closing, good luck after closing... 7. Set-Back Requirements "Visible Line of Site" detailed in lot plot was never revealed until day of closing and original fence line would have to be moved if city inspector was to catch it... so sorry, take your chances was the only comment or assurance from the Sales Person & Building Site Mgr.. Once the city inspector signed off, Lovett moved the fence back into the restricted "Visible Line of Site Restriction" .. So cleaver to fool the City Inspector. 8. On the day we were moving in the Building Site Mgr. called me to let me know their floor people sanded down the hardwood floors by mistake in the main living area. However, our options would be to move in around the mistake or turn the moving trucks around until they fixed the problem. We elected to move in and let them reslove the problem. This took a week to get the floors re-finished and the mess was intollerable. 9. While we had most of our possessions stored in the garage waiting for them to repair the sanded floors, another one of their work crews came in unannounced (to fix a mess previously made by the original deck people) during the day and left the garage door open to the world. Results was one very expensive road bike stollen while this unsupervised. 10. To date I have all of the upstairs windows with the original manufactures tags on them. Two months later and 5 to 6 broken promises of how they are working to get someone to clean the windows... I recommend not using the log in system and agreeing to arbitration. Document Document Document and then have someone else fix the crap they promised to fix. Take them to small claims court for a fee of $10.00.... There are many sites http://www.culpepperlaw.com/jpclaims.htm How to file a small claims court issue. Great site... Good Luck... Keep up the effort.. These guys at Lovett are the the scum of the earth.
