I too am careful about whom I "badmouth", but I also know easy it is for people to get duped into buying poor quality construction. I also know about Lovett's poor quality (prefer not to say how) and that people don't have any way of knowing about things like this if people don't talk about it. So much of the quality (or lack of it) in construction is hidden from view. It's sooooooo easy for a builder to utilize surface materials and impressive architectural designs that look dazzling and portray a perception of quality while hiding shoddy construction and dime-pinching shortcuts in places not visible to the buyer. It's really sad, because the problems are often not apparent until several years down the road. I agree with the person who suggested research. I suggest learning as much as you can stand about construction, and walk through houses in various stages of the construction process by many different builders if at all possible. This can at least help train the eye to recognize good construction. Bloopers are common in construction, even with the best of builders, because there are so many things going on; however the builder should be willing to stand behind their work if they care about the longevity of their reputation. I've seen homebuyers get irate about things beyond a builder's control partially because they don't understand the construction process, but poor quality and poor customer service doesn't benefit anyone. For the one who walked away and lost their earnest money: I feel for you, but if it makes you feel any better, I'd be willing to bet that you cut your losses in good time compared to the costs that will probably be incurred down the road when this house's flaws become more apparent and more expensive to remedy! Hope I haven't been too negative, but I feel that people need to talk if a builder is consistently producing McMansions that are not good quality. This devalues property values in the long run.