3 1 1 performance dashboard

[trymahjong]

From Ellen Cohens  enewsletter

The District C office frequently receives community requests for the ability to track how well City departments respond to requests for service in their neighborhoods. This week, the Budget & Fiscal Affairs Committee received a presentation on a new online transparency tool that enables citizens to do just that. The 311 Performance Dashboard provides a broad range of data on the functionality of every city department and provides easy-to-read charts to make the information accessible. A resident can, for instance, look up how many reports were made for missed trash pickup in their neighborhood over the past six months. The person can then compare that rate to other neighborhoods throughout the City, and determine how fast the Solid Waste Department responds to these requests. 311 Performance Dashboard, created by Frank Bracco of the Performance Improvement Division, won top prize for best application at the most recent Tech Street/Open Houston Hackathon.