lockmat Posted September 27, 2007 Share Posted September 27, 2007 So I interviewed for a position with Ticketmaster called a Client Services Representative. Basically, it's customer service, but not to the general public. You service your clients, ie, box office managers/marketing people for the Astros, Texans, Cynthia Woods, Verizon Center, etc; basically any event facility that uses TM as their ticketing system. I would be the "professional" for them. If they need a different price on the ticket, or need a different sponsor on the ticket, etc, I change it. I basically have to evaluate how they run their business as well to see what type of products and services we have would best suite their needs.Now, I give you the job description to see if you guys can help me think of a general job position, that fits what Salary.com provides. I'm trying to figure out how much I should request in salary.The closest thing they have that I've searched for so far is a Client Services Representative, but for banking, which I think is totally different. The other job title closest to this that I can think of is an Account Executive, but it's not like I'm selling or trying to gain clients; that's someone elses job. Basically, if I don't majorly screw up, we're not going to lose the client. As long as I do a good job, we'll be fine. But it's not as if our entire relationship w/ the client rests in my hands. It's in the hands of everyone within the company, b/c on some level, they deal w/ them too and make sure their whole ticketing process runs smoothly. I'm more or less the one w/ the technical knowledge of the TM system they use.So, can anyone help? Link to comment Share on other sites More sharing options...
rem78 Posted September 27, 2007 Share Posted September 27, 2007 Have you tried relationship manager or account manager/representative? Link to comment Share on other sites More sharing options...
musicman Posted September 27, 2007 Share Posted September 27, 2007 how much money are you seeking? i was thinking maybe 20-25k. Link to comment Share on other sites More sharing options...
nativehou Posted September 27, 2007 Share Posted September 27, 2007 I would think at least 30, given that it's a step above dealing with the public. Link to comment Share on other sites More sharing options...
lockmat Posted September 27, 2007 Author Share Posted September 27, 2007 Have you tried relationship manager or account manager/representative?The relationships manager description came closest to what it is, but not exactly. Salary.com is just very basic Link to comment Share on other sites More sharing options...
RedScare Posted September 27, 2007 Share Posted September 27, 2007 Ticket Czar has a nice authoritarian ring to it. Link to comment Share on other sites More sharing options...
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