Sorry, didn't mean to cause a war here. I just really like where I live and it rather bothered me when the manager was insulted, because she is very sweet. Just fyi, this complex is very small and we know everyone who lives here and your cousin is living in a "glass house" and the fact that you say she hates it here explains her letting her dog piss in the elevator all the time. I don't think the owners really care about this at all, but us tenants do, we all know it's your black dog so please stop... it's rude.