I live near Zelko's and have had similar issues with AT&T's reception in the area. After about two weeks of calling every other day I finally got AT&T to give me a 3G MicroCell (http://www.att.com/shop/wireless/devices/3gmicrocell.jsp?fbid=NlF9IMxDwrx). My workaround was I paid for the MicroCell in the store ($150ish) but I had them credit my cell phone account including taxes. It took awhile to get them to comply and I even had to threaten to get lawyers involved since they were not honoring their part of the contract, i.e., I pay in good faith to receive services and they, in equally