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amadeuz

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Everything posted by amadeuz

  1. First, I'd like to qualify what I'm about to say with the fact that their product is good which is why Frank Liu is doing well. BUT the flip side (a big flip side) is that their customer service is absolutely the worst. My wife and I purchased pre-construction in the museum district. After waiting 6+ months, we found that four 12 ft tall utility meters were placed right in front of our house. You really have to see it to believe it. You can go ahead and take a look at it. The address is 1410 Rosedale. The sales representative NEVER told us that those things would be put up. We're mad because at the time of signing we could've picked any other lot. Prior to that situation, the sales lady was always rude and impatietnt with us anytime we wanted to change something on the house or if we spotted a mistake. I mean c'mon I'm spending 300+K on this house and you can't accomodate any of our needs?! At any rate things have gone to the point we just want to terminate and get our 10K back. Apparently Lovett is very used to litigation because they did not even blink when we sent them a demand letter. Now I'm in the process of consulting with lawyers and may have a protracted arbitration in front of me. So my advice would be to buy a completed Lovett home if you really love the product, but do NOT build with them. Once you sign that sales contract and they get your earnest money, they don't give a darn about your needs. Hey if you like the product enough, go for it, but just make sure you are on site every day and be prepared to fight to get your way for every single thing. AND get everything (and I really mean everything that the sales respresentatives says or promises) in writing.
  2. Any thoughts here on the Braesmont or Braesview Terrace subdivisions next to Meyerland and Bellaire? We are currently making an offer on a house on Maple right on the border of Bellaire and Braesmont (after a disastrous experience with Lovett Homes). We're thinking it may be like living in Bellaire without paying Bellaire prices. Thoughts?
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